Terms & Conditions

This website is designed to provide general information and resources for REANNZ members and partners.


The information provided is of a general nature only, and is not intended to address specific circumstances of any particular individual or entity. REANNZ makes no warranties, guaranties or undertakings as to results that may be obtained from information contained on this website. Information provided is not professional or legal advice. Specific advice should be sought from qualified professionals prior to relying on any information received at this site. REANNZ may change, add to, delete from, or otherwise amend the content of this site without notice.


Content on the REANNZ website is subject the the Creative Commons (NZ) - Attribution licence (unless otherwise prohibited). This licence lets you copy, modify and redistribute this material, even commercially, so long as REANNZ is acknowledged as the source or author of the original creation (a direct link back to the article satisfies our author credit requirement).

This license does not extend to any material on this site that is identified as being the copyright of, or contributed or written by, a third party. Authorisation to produce such material must be obtained from the third party concerned, unless the material contains a specific authorisation, in which case the terms of that authorisation are paramount. This licence does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to produce such material must be obtained from the copyright holders concerned. More information on Creative Commons Licences.


Hypertext links to other web locations are for the convenience of users and do not constitute any endorsement or authorisation by REANNZ. REANNZ is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. We cannot guarantee that these links will work all of the time and we have no control over availability of the linked pages.


REANNZ® is a registered trademark of the Research and Education Advanced Network New Zealand.


The website privacy policy can be found here.


These transparency statements explain how we collect, use and share information and how we use social media to enhance our interactive relationships and engage with our communities.

Collection, use and sharing of information

This transparency statement explains how we collect, use and share information gathered about members of the public or other entities (directly or indirectly) in accordance with the Public Service Commission’s Model Standards for Information Gathering and Public Trust.

REANNZ does not have any law enforcement or regulatory compliance responsibilities, and does not gather any information for these purposes.

REANNZ has responsibilities under the Telecommunications (Interception Capability and Security) Act 2013 (the Act) and may be required to collect information for the purpose of fulfilling its responsibilities under the Act. REANNZ maintains a record of the association between IP Address and account holder so that it can comply with the Copyright (Infringing File Sharing) Amendment Act 2011.

The security of our people and premises is managed in accordance with our health and safety policy and our security policy, and in accordance with government procurement standards and government Protective Security Requirements.  The security of our information is managed in accordance with our privacy policy and security policy, and in compliance with the Privacy Act 2020, the Official Information Act 1982 and the Public Records Act 2005. The information we hold is used only for the purposes for which it is collected or as otherwise required, including as described in our privacy policy.

Note that where we have serious concerns regarding potential threats to the physical security of staff, or the security of information or places, we will involve an appropriate authority (such as the NZ Police) and, where required, will pass on the information to that authority.

Should we identify a need to gather information for law enforcement or regulatory compliance purposes in future, we will ensure compliance with the Information Gathering Model Standards, and update this transparency statement.

This statement applies to information gathered by us, our contractors, or any other third parties engaged by us.


This transparency statement explains how we use and engage on social media in accordance with the Public Service Commission’s Guidance for State services official use of social media.

How we use Social Media

We use social media to share:

  • our commentary and outlook on events or key updates relating to REANNZ’s roles and function.

  • facts about REANNZ, our work, the network and the international NREN community.

  • updates on news relevant to the membership and wider sector.

  • opportunities to provide us with feedback on specific issues.

  • new content from our other digital channels (news, publications, speeches, events, etc)

  • other insights about the work we do and what it’s like to work for us.

  • information about careers and job vacancies at REANNZ.

  • other tweets, articles or publications of interest which are relevant to our key messages, objectives, promotions or updates.


We welcome feedback and ideas from our followers and will try to join these conversations where possible; however, we can't guarantee we will be able to reply individually to every post. 

All social media accounts are monitored during business hours on weekdays and sporadically outside these hours. We will respond to private messages, as soon as we can, during business hours. If you have an urgent query, please contact us directly. Contact information is available here.

We may choose to retweet, @mention, or post information by other organisations and/or individuals for the interest and information of our followers. However, we do not endorse or guarantee the accuracy of this information.

We may follow/like organisations and individuals that are relevant to our organisation. This does not imply endorsement or guarantee the accuracy of their information.

At times, people employed by us may engage in forums on LinkedIn and other online channels. Any opinions or views expressed on these forums belong to the individual staff member. Our staff acting in an official capacity will identify themselves and state that they are representing REANNZ.

Enquiries and complaints

Members of the public have the right to raise any concerns about the REANNZ’s information gathering activities or use of social media. If you have any enquiries about our information gathering and social media activities, or believe we have not acted in accordance with the Transparency Statements above, you should contact us at the following address: engagement@reannz.co.nz.

All concerns and complaints will be dealt with in a timely manner.

Last updated: July 2022

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